Legal

Terms & Conditions

Marram Co Paraphernalia Limited (trading as Marram Co) (the "Company") - Terms & Conditions of Supply (the "Terms").

YOU AGREE TO BE BOUND BY THE CONDITIONS DESCRIBED HEREIN AND BY ALL TERMS, POLICIES AND GUIDELINES INCORPORATED BY REFERENCE.

1 Interpretation

1.1 Definitions. In these Terms, the following definitions apply:

• Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in Dublin are open for business.
• Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Terms.
• Customer: you, the person or firm who purchases the Goods from the Supplier.
• Force Majeure Event: has the meaning given in clause 10.
• Goods:  the goods (or any part of them) set out in the Order.
• Order: the Customer's order for the Goods.
• Terms: the terms and conditions set out in this document as amended from time to time in accordance with clause 12.5.
• Supplier: Marram Co Paraphernalia Limited (registered in Ireland with company number 584307).

2 Basis of Contract

2.1 These Terms apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. 2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Terms. The Customer is responsible for ensuring that the terms of the Order submitted by the Customer are complete and accurate. Subject to clause 2.4, the Supplier shall not be responsible if information made available on the Website (as defined below) is incomplete, historical or inaccurate. 2.3 The Order shall only be deemed to be accepted when the Supplier issues a written acceptance of the Order, at which point the Contract shall come into existence. 2.4 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract. 2.5 Any samples, drawings, descriptive matter, or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier’s website www.marramco.com (the “Website”), catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract or have any contractual force. 2.6 A quotation for the Goods given by the Supplier shall not constitute an offer. A quotation shall only be valid for a period of 20 Business Days from its date of issue. The Supplier reserves the right to refuse any order placed. In the event that the Supplier makes a change to or cancel an order, the Supplier may attempt to notify the Customer at the time of the Order or thereafter.

3 Goods

3.1 The Goods are described in the Supplier's catalogue or on the Website. 3.2 The Supplier reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirements.

4 Delivery

4.1 The Supplier shall ensure that each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered. 4.2 The Supplier shall deliver the Goods though a third party provider to the location set out in the Order or such other location as the parties may agree (the "Delivery Location") at any time after the Supplier notifies the Customer that the Goods are ready. 4.3 Delivery of the Goods shall be completed on the completion of delivery of the Goods at the Delivery Location. 4.4 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. 4.5 The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. 4.6 The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

5 Quality

5.1 The Supplier warrants that on delivery the Goods shall:

• conform in all material respects with their description;
• be free from material defects in design, material and workmanship; and
• be of satisfactory quality and be fit for any purpose held out by the Supplier.

5.2 Subject to clause 5.3, if:

• the Customer gives notice in writing to the Supplier within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;
• the Supplier is given a reasonable opportunity of examining such Goods; and
• the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the Customer's cost, the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

5.3 The Supplier shall not be liable for Goods' failure to comply with the warranty set out in clause 5.1 in any of the following events:

• the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2;
• the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;
• the Customer alters or repairs such Goods without the written consent of the Supplier;
• the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
• the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

5.4 Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in clause 5.1. 5.5 These Terms shall apply to any repaired or replacement Goods supplied by the Supplier.

6 Title and Risk

6.1 The risk in the Goods shall pass to the Customer on completion of delivery. 6.2 Title to the Goods shall not pass to the Customer until the earlier of:

• the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums; and
• the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in clause 6.4.

6.3 Until title to the Goods has passed to the Customer, the Customer shall:

• store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier's property;  
• not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
• maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
• notify the Supplier immediately if it becomes subject to any of the events listed in clause 8.2; and
• give the Supplier such information relating to the Goods as the Supplier may require from time to time.

6.4 Subject to clause 6.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:

• it does so as principal and not as the Supplier’s agent; and
• title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.

6.5 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 8.2, then, without limiting any other right or remedy the Supplier may have:

• the Customer's right to resell the Goods or use them in the ordinary course of its business ceases immediately; and
• the Supplier may at any time:
  • require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and
  • if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

7 Price and Payment

7.1 The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Supplier's published price list in force as at the date of delivery. 7.2 The Supplier may, by giving notice to the Customer at any time up to 10 Business Days before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:

• any factor beyond the Supplier's control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
• any request by the Customer to change the delivery date(s), quantities or types of Goods ordered; or
• any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.

7.3 The price of the Goods is inclusive of the costs and charges of packaging of the Goods. 7.4 The price of the Goods is inclusive of amounts in respect of value added tax ("VAT"). 7.5 The Customer will pay for the Goods at the time of purchase and completion of the Order.

8 Termination and Suspension

8.1 If the Customer becomes subject to any of the events listed in clause 8.2, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer. 8.2 For the purposes of clause 8.1, the relevant events are:

• the Customer suspends, or threatens to suspend, payment of its debts, or is unable to pay its debts as they fall due or admits inability to pay its debts;
• the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than (where the Customer is a company) where these events take place for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer;
• (being a company) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the Customer, other than for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer;
• (being a company) an application is made to court, or an order is made, for the appointment of a receiver or if a notice of intention to appoint an administrator is given or if a receiver is appointed over the Customer;
• (being a company) the holder of a qualifying floating charge over the Customer's assets has become entitled to appoint or has appointed a receiver;
• a person becomes entitled to appoint a receiver over the Customer's assets or a receiver is appointed over the Customer's assets;
• (being an individual) the Customer is the subject of a bankruptcy petition or order;
• a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days;
• any event occurs, or proceeding is taken, with respect to the Customer in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 8.2(a) to clause 8.2(f) (inclusive);
• the Customer suspends, threatens to suspends, ceases or threatens to cease to carry on all or a substantial part of its business;
• the Customer's financial position deteriorates to such an extent that in the Supplier's opinion the Customer's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; and
• (being an individual) the Customer dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs or becomes a patient under any mental health legislation.

8.3 Without limiting its other rights or remedies, the Supplier may suspend provision of the Goods under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in clause 8.2(a) to clause 8.2(l), or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment. 8.4 On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest. 8.5 Termination of the Contract, however arising, shall not affect any of the parties' rights, remedies, obligations and liabilities that have accrued as at termination. 8.6 Clauses which expressly or by implication survive termination of the Contract shall continue in full force and effect.

9 Limitation of Liability and Indemnity

9.1 Nothing in these Terms shall limit or exclude the Supplier's liability for:

• death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
• fraud or fraudulent misrepresentation;
• breach of the terms implied by law as to title;
• defective products under the Defective Products Act, 1991; or
• any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability.

9.2 Subject to clause 9.1:

• the Supplier shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and  
• the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 50% of the price of the Goods.

9.3 Certain content, products and services available via the Website may include materials from third-parties. You acknowledge and agree that the Supplier provides access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. The Supplier shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Third-party links on this site may direct you to third-party websites that are not affiliated with us. The Supplier is not responsible for examining or evaluating the content or accuracy and they do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. The Supplier is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 9.4 You agree to indemnify, defend and hold harmless the Supplier and their parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees (as applicable) from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A "Force Majeure Event" means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

11 Right of Cancellation

11.1 Notwithstanding the foregoing, when you make a purchase of Goods via the Website, you have the right, save for the exceptions referred to below, to cancel the purchase without the need to give us any reason within 14 days of your Order delivery date. Provided that these Terms are complied with, the Supplier agrees to reimburse you the purchase price you paid for the Goods as set out in the Order within 30 days of notification of cancellation. In order to make such a cancellation you must send us notice in writing within 14 days of your Order delivery date. You must also return the Goods to us immediately, unused, in their original packaging and with the original Order confirmation (proof of receipt of purchase). You are solely responsible for the cost of returning the Goods to us, and for ensuring that the full and correct postage is paid. You are also responsible for the risk of any loss or damage of the Goods upon receipt of delivery of the Goods by you and while in transit to us. The Supplier cannot accept responsibility for Goods lost in transit and you are recommended to obtain proof of posting when returning Goods. Title and risk to the Goods shall pass back to us when received by us. 11.2  Refund or Exchange In addition to the right of cancellation set out above for Goods ordered on the Website the Supplier will provide you with a refund or exchange provided that the following conditions are complied with:

• Save as in the case of the shaving and skincare creams, the Goods must be unused. In the case of the former, the Goods may be returned if disliked / prompt an adverse skin reaction;
• The Goods are returned within their original packaging;
• The Goods have not been personalised;
• The return is made within 30 days of the date of purchase of the Goods; and
• The Goods are accompanied by a print out of the original Order confirmation.

11.3 Return of Allegedly Defective Goods The shipping cost for the return of Goods will be borne by you. Allow 30 Business Days for us to process your return when received by us. You are responsible for the risk of any loss or damage of Goods upon receipt of delivery of the Goods by you and while they are in transit to us. The Supplier cannot accept responsibility for Goods lost in transit and the Supplier strongly recommends that you obtain proof of posting when returning Goods. Title and risk to goods shall pass back to us when received by us. The Supplier cannot accept or refund Goods purchased anywhere whatsoever other than via the Website. Retail stores are not able to offer refunds or exchanges for Goods purchased online, via the Website or otherwise. In the event that you wish to return allegedly defective Goods you should send the Goods to us together with the original Order confirmation. When the Goods are received by us they shall be assessed by our sales team. If the sales team determines that the Goods are defective such that you are entitled to a refund under law the Supplier shall offer you a refund, repair or replacement in respect of them. In the event that the sales team determines that the Good(s) are not defective you shall be notified accordingly and the return of the Good(s) to you shall be arranged, the cost of such return shall be borne by you. Goods shall not be considered defective if the alleged defect arose due to:

• The Customer failing to follow the Supplier’s oral or written instructions as to the storage, use, cleaning and / or maintenance of the Goods;
• The Customer altering or repairing the Goods without our prior written consent;
• Fair wear and tear, wilful damage, negligence or abnormal use or storage of the Goods.

Please note that this returns policy only applies to the original Purchaser of the Goods and cannot be assigned.

12 General

12.1 Assignment and other dealings.

• The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
• The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.

12.2 Notices

• Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by registered post or other next working day delivery service, commercial courier, fax or email.
• A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 12.2(a); if sent by registered post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed; or, if sent by fax or email, one Business Day after transmission.
• The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

12.3 Severance

• If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
• If one party gives notice to the other of the possibility that any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.

12.4 Waiver. A waiver of any right or remedy under the Contract or law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy. 12.5 Variation. Except as set out in these Terms, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is in writing and signed by the Supplier. The Supplier reserves the right, at their sole discretion, to update, change or replace any part of these Terms by posting updates and changes to the Website. It is your responsibility to check the Website periodically for changes. Your continued use of or access to the Website following the posting of any changes to these Terms constitutes acceptance of those changes. 12.6 Governing law. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the laws of Ireland. 12.7 Jurisdiction. Each party irrevocably agrees that the courts of Ireland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims). DISCLAIMER:  While our skincare products and shaving creams are made using natural non-parfum ingredients, if you experience any reaction to a skin product you should discontinue use immediately. It is important to thoroughly rinse off our shaving creams after use. The information provided on the website is not meant to be a substitute for medical advice or for a medical diagnosis concerning any condition.  

Privacy Policy

  Marram Co Paraphernalia Limited (“Marram Co”, “we” or “us”) are committed to preserving the privacy of all visitors to marramco.com (the “Website”). Please read the following privacy statement to understand how we use and protect the information that you provide to us. By using this site, you consent to the collection, use and transfer of your information under the terms of this privacy statement.

Information We Collect from You

When you visit, register or order products or services on the Website you may be asked to provide certain information about yourself, such as your name, contact details and credit or debit card information. We may also collect information about your usage of the Website as well as information about you from messages you post to the Website and e-mails or letters you send to us.

Use of Your Information

We use your information to supply you with goods or services ordered by you, to bill you and to contact you about an order. We also analyse information provided by you and others to help us administer, support, and improve our business. We may use your information to contact you to tell you about important changes or developments to the Website or our services, or to obtain your views on our services. Where you have agreed, we may use your information to let you know about other products and services which might be of interest to you.  This contact may be by post, telephone, fax or e-mail. If you want to stop receiving information about other products and services, you can opt out at any time by contacting us at assistance@marramco.com. The information you provide to us will primarily be held on secure servers in the USA and may be accessed by or given to our staff working outside the European Economic Area.  It may also be accessed by third parties, some of whom are located outside the European Economic Area, who act for us for the purposes set out in this privacy statement or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process payments and provide support services on our behalf. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take reasonable steps to ensure that your information is used by third parties in accordance with this privacy statement.

Payment processing

Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted to us over the internet. Payments made on the Site are typically made through our payment gateway provider, Shopify Payments powered by Stripe (and otherwise, they will be made via Paypal) (the “Payment Gateway Provider”). You will be providing credit or debit card information directly to the Payment Gateway Provider which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to the Payment Gateway Provider is not within our control and is subject to the Payment Gateway Provider’s own privacy policy and terms and conditions.

Disclosure to Other People

We may allow carefully selected third parties to contact you occasionally about products and services which we think may be of interest to you. This contact may also be by post, telephone, fax or e-mail. If you do not want to stop receiving information about other products and services, you can opt out at any time by contacting us assistance@marramco.com. We may pass aggregate information on the usage of our site to third parties, but this will not include information that can be used to identify you. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

IP Addresses

An IP address is a number that is assigned to your computer automatically when you use the internet. When you visit a particular web page in the Website, our servers log your IP address. We may use your IP address to help diagnose problems with our server, and to administer the Website. Your IP address is also used to help identify you and to gather broad demographic information.

Cookies

A cookie is a small file sent to your browser from a Web server and stored on your computer’s hard drive to identify you as the user of the Website. Many internet sites use cookies. The Website uses cookies to keep track of your access to the site. We may also use cookies to deliver content specific to your interests. You can set your browser preferences to reject all cookies, but this will prevent you from using most customised services and you may have to repeatedly enter log in information in order to use some services. Cookies make your experience easier by saving your preferences.

Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

Data Retention

We will retain your information for a reasonable period or as long as the law requires.

Changing Your Information

You are entitled to see the information we hold about you. The law entitles us to charge you a fee for doing so. If you wish to see this information, please contact us at assistance@marramco.com. You can also ask us to amend the information we hold about you to ensure that it is accurate and kept up to date.  Please contact us to do so at assistance@marramco.com.

Changes to Our Privacy Statement

Any changes to our privacy statement in the future will be posted to the Website and, where appropriate, through e-mail notification.